Services are FREE for anyone who has Title XIX Medicaid or SoonerCare in Oklahoma



President & Chief Executive Officer

Kneale is the owner of Improving Lives Counseling Services with fourteen locations throughout northeast Oklahoma. He grew up in Broken Arrow and graduated from Cascia Hall Preparatory High School. He earned a Bachelor of Arts degree in Psychology from Creighton University in Omaha, Nebraska, a Master of Arts degree in Professional Counseling from the Illinois School of Professional Psychology at Argosy University in Chicago, Illinois (Northwest Campus), a Master of Business degree from St. Gregory University in Tulsa, Oklahoma, and a Master of Science in Management degree from St. Gregory University in Tulsa, Oklahoma. His interests include: flying airplanes, racing cars, weight lifting, ballroom dancing, shooting guns, and martial arts (Jeet Kune Do, Musha Ryu Aikijutsu, and Bushido Kempo).



Vice President

Rick graduated with a Bachelor of Science in Education degree, and a Master of Science in Mathematics, from Pittsburg State University. He taught Mathematics and Physics at the secondary level and Mathematics at the university level. He has worked as a manager in computer science fields, and as a project manager, for over 10 years. He served in the USAFSS.

Rick and his wife, Judy, have fostered 30 children, adopting three of them. They also have two biological sons and two grandchildren.

Becca K.

Chief Operating Officer

Becca has a Bachelor of Science in Social Science from St. Gregory’s University and a Master of Arts in Clinical Mental Health Counseling from University of the Cumberlands. She plans on obtaining a second Master of Arts in Substance Abuse Counseling as well. With her background as a retail store manager, she is very adept at finding strengths in other people and teaching them how to leverage those strengths to accomplish their goals. She is very passionate about helping people and enjoys building positive working relationships with the people she helps. She loves helping children and adolescents and adults learn skills that will improve their lives. Her interests include learning, reading, creative arts and spending time with her family.


Payroll Manager

Beatrice has worked in the customer service industry for many years but have found that working behind the scenes is where she excels at. She enjoys working with the team brainstorming ideas to make processes run more smoothly and efficiently. She loves to learn new things and believes that challenges are “figure-outable.” Beatrice loves spending time with her husband, their adorable daughter, and Lokie and Bailey, their two dogs. She is working on completing her degree in Business Administration and would love to travel more with her family.


Billing and Credentialing Specialist

Bio Coming Soon!


Billing and Credentialing Specialist

Bio Coming Soon!


New Client Specialist

Annie is a Minnesota native who graduated with a Bachelor of Arts in Communication from Oral Roberts University. She has a shining personality that makes her a joy to work alongside! A few of her favorite things are snorkeling, traveling, and cooking. Annie has a heart to help people and hopes that she can assist clients the best way possible.


Administrative Assistant

Bio Coming Soon!


Administrative Assistant

Bio Coming Soon!


Client Coordinator

Bio Coming Soon!

Man in behavioral therapy